Shipping policy

Welcome to DeskNerd. We aim to deliver your products safely and efficiently. Please review this policy to understand how your orders are processed and shipped.

Order Processing

All orders are processed within 3–4 business days after they are placed.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly delayed. In such cases, we will notify you via email.

 

Shipping Locations

We currently ship to:

• India (nationwide)
• international destinations : Feature not yet available but coming soon

Shipping Methods and Delivery Timelines

Region	Shipping Method	Estimated Delivery Time
India	Standard Courier	5–7 business days

Delivery timelines are estimates and do not include order processing time.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order value.

Free shipping is available on orders above ₹[Insert Amount] within India.

Incorrect Address and Delivery Issues

Please ensure that your shipping details are accurate at the time of placing the order.

If an order is returned due to an incorrect or incomplete address, reshipping will be arranged at the customer’s expense.

Order Tracking

Once your order is shipped, a tracking number will be shared via email or SMS.

You can track your shipment through the courier partner’s website.

Lost or Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the product and if you have a unboxing video, refund/exchange can be processed fairly faster..

If your order is lost in transit, please reach out to us and we will coordinate with the courier partner to investigate.

Contact Information

For any shipping-related queries, please contact:

DeskNerd
Email: [your support email]
Phone: [your phone number]
Address: [your business address]